Introduction:

This Privacy Policy explains how Nest Pro London (“we”, “us”, or “our”) collects, uses, and shares your personal data when you use our website, nestprolondon.com, and our services.

Information We Collect:

We may collect the following personal data from you:

• Contact information: Name, email address, phone number.
• Location information: Your IP address and general location information.
• Device information: Unique device identifiers, browser type, operating system.
• Usage information: How you use our website and services, such as the pages you visit and the features you use.

How We Collect Information:

We collect information through various methods, including:

• Forms: When you fill out forms on our website, such as contact forms or service requests.
• Cookies: We use cookies and similar tracking technologies to collect information about your activity on our website.
• Analytics: We use analytics tools to track website traffic and usage patterns.
• Service providers: We may collect information from third-party service providers who help us operate our website and services.

Use of Your Information:

We use your personal data to:

• Provide and improve our website and services.
• Personalize your experience on our website.
• Communicate with you about our services and promotions.
• Analyze website usage and improve it.
• Fulfil legal obligations.

Sharing Your Information:

We may share your personal data with third-party service providers who help us operate our website and services, such as Google Analytics. These service providers are obligated to protect your data and use it only for the purposes we authorize.

Data Retention:

We retain your personal data for as long as necessary to provide our services and comply with legal requirements. However, you can request that we delete your data at any time (see “Your Rights” below).

Security:

We take reasonable steps to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights:

You have the following rights regarding your personal data:

• The right to access and correct your data.
• The right to request that we delete your data.
• The right to object to the processing of your data.
• The right to withdraw your consent to the processing of your data.

To exercise any of these rights, please contact us at hello@nestprolondon.com.

International Data Transfers:

Nest Pro London is based in the United Kingdom. The personal data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). We will take all reasonable steps necessary to ensure that your personal data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

Communication with Customers:

We use various methods to communicate with customers, such as email, phone calls, and WhatsApp. We will always respect your communication preferences and provide opt-out options.

Changes to this Policy:

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website.

Contact Us:

If you have any questions about this privacy policy, please contact us at [email protected].